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Shipping & Returns

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund.  Simply return your Craybands hairbands to PO Box 4163, Balgowlah Heights NSW 2093, Australia.

You should expect to receive your refund within four weeks upon our receipt of your goods.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via email of your refund once we've received and processed the returned item.


Within Australia via Australia Post - flat rate of $2.80AU per order 

New Zealand via Australia Post Airmail - $5.50AU per order (this will automatically be added at time of chekout)

We can ship to virtually any address in the world. However, if you are outside Australia please email us at info@craybands.com.au for shipping costs.